Who we are
GPSMap Fleet is a fleet tracking service operated by TEAMBYTE SH.P.K. (NUIS M61810052), Rr. Thoma Koxhaj, Nr. Pasurie 343/176-G1, Tiranë 1000, Albania (“TeamByte”, “we”). Companies that use GPSMap (“clients”) track their own vehicles with GPS trackers and give their staff access to the portal and the mobile app.
For the vehicle and driver data of a client, the client is the controller and decides what is tracked and why; we process that data on the client's behalf. For the accounts and the operation of the service itself, we are the controller.
Data we process
- Account data: name, email address, optional phone number, role, language and sign-in history (time and IP address). Accounts are created by the client's administrator or by us; you cannot register yourself.
- Vehicle data from the trackers: positions, speed, heading, ignition, battery and other tracker readings, trips, alerts and, where the client uses driver identification, which driver drove which vehicle.
- Data the client enters: vehicles, drivers (name, phone, licence details), geofences, service reminders and reports.
- Activity log: sign-ins, changes, commands sent to trackers and downloads, so each client can see who did what.
The mobile app
- The app shows the positions of your company's vehicles. It does not collect the location of your phone.
- When you sign in, we store a sign-in for that phone with the phone model name, the app version, the last IP address and, if you allow notifications, a push token so alerts can be sent to that phone. You can see and sign out your phones in the app (More › Signed-in phones); your administrator can also sign you out.
- The sign-in is kept securely on the phone (Android Keystore / iOS Keychain). Fingerprint or face unlock is checked by your phone; we never receive biometric data.
- The app contains no advertising and no third-party analytics or tracking.
Why we use the data
- To provide the service the client signed up for: live map, history, alerts, reports, reminders and tracker commands.
- To secure accounts: sign-in codes by email, detecting misuse, the activity log.
- To send the alerts and reports you or your administrator switched on (email, push notifications, Telegram groups set up by the client).
- To operate, support and improve the service, and to meet legal obligations.
The legal basis is the contract with the client, our legitimate interest in running a secure service, and, where required, the client's own legal basis towards its employees and drivers.
How long we keep data
- GPS history is deleted automatically after the period set for the service; alerts, reports and the activity log are kept while the client uses GPSMap.
- A phone's sign-in ends after 90 days without use, or when you sign out.
- When a client stops using GPSMap, its data is deleted or returned on request, apart from what the law requires us to keep. Backups are overwritten within 14 days.
Security
Connections are encrypted (HTTPS). Passwords are stored hashed, sign-ins can require a code sent by email, each client only ever sees its own fleet, and access to administration is restricted and logged. Servers are firewalled and backed up daily.
Your rights
Under Albanian data protection law and, where it applies, the EU GDPR, you can ask for access to your data, correction, deletion, restriction or a copy in a portable format, and you can object to processing. For data your employer controls (vehicles, trips, drivers), please contact your company's GPSMap administrator first; we help them answer.
Deleting your account: ask your company's administrator, or write to us at the address below (use “More › Request account deletion” in the app for details). We delete the account and its sign-ins; records the client must keep (for example trips) remain with the client.
You can also complain to the Information and Data Protection Commissioner of Albania (idp.al).
Children
GPSMap is a business service for adults and is not directed at children.
Changes
We will update this page when the service changes and show the new effective date above. Important changes are also announced in the portal under Help › What's new.
Contact
TEAMBYTE SH.P.K. · NUIS M61810052 · Rr. Thoma Koxhaj, Nr. Pasurie 343/176-G1, Tiranë 1000, Albania · [email protected] · teambyte.al